Can we help you?
At THE TRENDY LUXE we are committed to offering you a tailor-made and unique experience.
Share your needs with us, we take care of the rest !
Advice, support, sales or purchase oriented…
Whatever your desires, you can count on our team of professionals.
Fill in this contact form.
We will usually respond within 2 hours.
You can also contact us via chat or through our social media.
Frequently asked questions
We are a platform entirely dedicated to the second life of luxury bags. We buy and sell unique pieces, authenticated and checked by our in-house experts. Vintega is independent and not affiliated with any of the brands we market. Visit our page Who are we ? for more information !
It's generally not possible to come and see.
However, in certain cases, we may make exceptions.
If you would like to come and see an item, please contact us.
All items sold by THE TRENDY LUXE are carefully examined by luxury experts.
To ensure that each item is compliant, they go through several
verification stages (material, finishes, attributes, condition, etc.)
For each purchase, THE TRENDY LUXE issues a certificate of expertise.
Choosing THE TRENDY LUXE means purchasing a piece whose provenance is verified and secure.
We usually ship within 24 to 48 hours during business days with Bpost, Fedex, Dhl, Ups.
We offer tracking number & full insurance.
Belgium delivery is between 1 – 2 days.
EU delivery is between 2 – 3 days.
Worlwide delivery is between 2 – 5 days.
Returns are accepted only in E.U within 14 days from the receipt of your package.
The item must be in the same condition as purchased, THE TRENDY LUXE seal have to be attached on the item.
Return requests can be made through the customer service email: returns@thetrendyluxe.com.
The return and the return shipping costs are the responsibility of the customer.
For more information on the return policy, please see our return policy here